Services

Everything we offer — all free.

Aura Hub is a community service. We don't charge for guidance, appointments, or support.

Searchable library of plain-English guides on tax, refunds, payment plans, and government services.

Live scam alerts, reporting form, and educational resources to protect you and your family.

Book a free 30 or 60 minute session with a trained community volunteer — phone, video, or in person.

Secure inbox for asking questions, uploading documents, and tracking your inquiries over time.

Help understanding letters from the ATO, Services Australia, or your bank — we explain what they mean.

Community group sessions and presentations for libraries, senior centres, and migrant services.