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Active scam alert: SMS refund phishing reported nationally.

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Scam prevention

Stay one step ahead of scammers.

Real-time alerts on scams targeting Australians, plus a community reporting form. For urgent fraud, always contact Scamwatch and your bank first.

Active alerts

Scams we're seeing right now, reported by the community.

SMSThis week

Fake ATO refund link

Texts claiming you're owed a refund and asking you to click a link. The ATO will never SMS you a refund link.

PhoneOngoing

Threatening voicemail impersonating the ATO

Robocalls claiming you have unpaid tax and threatening arrest. Legitimate agencies never threaten arrest by phone.

EmailThis month

myGov 'account suspended' phishing email

Emails styled to look like myGov asking you to log in to 'unlock' your account.

Red flags to watch for

  • Urgency or threats — real agencies don't pressure you.
  • Requests for your TFN, passwords, or bank login.
  • Links to log in via SMS or email — always go direct.
  • Asking for payment by gift card, crypto, or wire transfer.
  • Caller ID matches a real agency — numbers can be spoofed.

Report a suspicious message

Help us warn others. We do not contact your bank or the ATO on your behalf.

For urgent fraud or financial loss, contact your bank immediately and report to Scamwatch.

Payments

Spotting payment scams

How genuine payment, refund and instalment messages differ from scam attempts.

A woman at a desk reading a printed payment plan letter beside a calculator and notebook
Understand a payment plan

We explain instalment letters and how to check the amounts against your own records.

Close-up of a person checking a refund notification on a phone while holding a paper statement
Confirm a refund is genuine

Log in to the official account yourself instead of tapping links in a message.

A kitchen wall calendar with payment dates circled next to household bills and a cup of tea
Keep track of payment dates

Mark reporting and payment dates so nothing is missed or paid twice.

Reminder: we never ask for payment details, card numbers, bank logins, or myGov passwords. Only pay through official government or bank channels.