Clear guides for confusing systems.
Search our library of plain-English explainers. We always link you to the official source for action.
- Tax basics8 min read
First-time tax return: a 10-step walkthrough
Everything you need before lodging your first return, in plain English.
Read guide - Tax basics6 min read
Understanding your Notice of Assessment
Line-by-line explanation of what this important letter actually means.
Read guide - Refunds4 min read
When will I get my refund?
Typical timeframes, common holdups, and how to check status the right way.
Read guide - Payments5 min read
Setting up a payment plan with the ATO
How payment plans work and where to apply through official channels.
Read guide - myGov7 min read
Linking the ATO to your myGov account
A step-by-step guide to securely linking services in myGov.
Read guide - Medicare5 min read
Medicare safety net explained
How thresholds work and when you can claim more back.
Read guide - Scams4 min read
Spotting a tax refund scam SMS
Red flags to look for and what to do if you've clicked a link.
Read guide - Tax basics9 min read
What deductions can I claim as an employee?
Common deductions, what records you need, and where to read more.
Read guide - Payments3 min read
How to update your bank details with the ATO
Use only official channels — here's the right way to do it.
Read guide
Looking for official information?
For lodgement, payment, or status changes, always use official Australian Government sites.
Payment guides in pictures
Visual walkthroughs of the payment letters, refunds and statements our guides cover.
We explain instalment letters and how to check the amounts against your own records.
Log in to the official account yourself instead of tapping links in a message.
Mark reporting and payment dates so nothing is missed or paid twice.
Reminder: we never ask for payment details, card numbers, bank logins, or myGov passwords. Only pay through official government or bank channels.