Skip to main content

Active scam alert: SMS refund phishing reported nationally.

Learn more
Aura HubCommunity Support AU
Knowledge center

Clear guides for confusing systems.

Search our library of plain-English explainers. We always link you to the official source for action.

  • Tax basics
    8 min read

    First-time tax return: a 10-step walkthrough

    Everything you need before lodging your first return, in plain English.

    Read guide
  • Tax basics
    6 min read

    Understanding your Notice of Assessment

    Line-by-line explanation of what this important letter actually means.

    Read guide
  • Refunds
    4 min read

    When will I get my refund?

    Typical timeframes, common holdups, and how to check status the right way.

    Read guide
  • Payments
    5 min read

    Setting up a payment plan with the ATO

    How payment plans work and where to apply through official channels.

    Read guide
  • myGov
    7 min read

    Linking the ATO to your myGov account

    A step-by-step guide to securely linking services in myGov.

    Read guide
  • Medicare
    5 min read

    Medicare safety net explained

    How thresholds work and when you can claim more back.

    Read guide
  • Scams
    4 min read

    Spotting a tax refund scam SMS

    Red flags to look for and what to do if you've clicked a link.

    Read guide
  • Tax basics
    9 min read

    What deductions can I claim as an employee?

    Common deductions, what records you need, and where to read more.

    Read guide
  • Payments
    3 min read

    How to update your bank details with the ATO

    Use only official channels — here's the right way to do it.

    Read guide

Looking for official information?

For lodgement, payment, or status changes, always use official Australian Government sites.

Visit ato.gov.au