New SMS impersonation targeting refund recipients
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Independent · Volunteer-led · Always free
Clear guidance for your Australian tax and government journey.
Aura Hub helps you understand tax obligations, navigate government services, and stay safe from scams — with help from real, trained community volunteers.
Independent community service. Aura Hub is not affiliated with the Australian Taxation Office, Services Australia, Centrelink, or any Australian Government department. We provide educational guidance only and never request your TFN, myGov password, or bank details.
- Australians helped
- 12,400+
- Trained volunteers
- 320
- Found it helpful
- 98%
- Always free
- $0
What we do
All services Four ways we can help
Knowledge Center
Plain-English guides on refunds, payments, deductions, and government processes.
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Scam Prevention
Real-time scam alerts, reporting tools, and education to keep your identity safe.
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Book a Volunteer
Free one-on-one sessions with trained community volunteers — in person, phone, or video.
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Support Portal
Submit a question, upload documents, and track your inquiry in a secure dashboard.
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Featured guide
First-time tax filing: a step-by-step walkthrough for 2025–26
Understand the lodgement process, common mistakes to avoid, and where to go for official help. Written in plain English by community educators.
Latest
Recent updates & alerts
Lodging your first tax return: a 10-step plain-English walkthrough
New for 2025–26
Free volunteer drop-in sessions now available in regional NSW
Rolling weekly
Community story
"The Hub helped me spot a scam message that looked exactly like a real bank text. Their volunteers walked me through it step by step. I felt truly heard."
Sarah J.
Community member, Melbourne
Free, independent, and confidential
320+ trained community volunteers
Active scam monitoring & alerts
Plain-English educational guides
Need a hand? We're here.
Book a free appointment with a community volunteer — no pressure, no judgment, no cost.