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Aura Hub logo — Australia with kangarooAura HubCommunity Support AU
Contact

We'd love to hear from you.

Questions, partnerships, or volunteering — drop us a line. We respond within one business day.

General enquiries
hello@aurahub.community
Partnerships
partners@aurahub.community
Mailing address
PO Box 1234, Sydney NSW 2000

Send a message

Payments

Payment questions we help with

Everyday payment moments where a quick conversation clears things up.

A woman reviewing her government payment statement on a laptop at her kitchen table
Check your payment statements

We help you read payment summaries and understand what each line means.

Close-up of hands holding a smartphone showing a secure payment confirmation screen
Pay and verify safely

Only use official government or bank channels — we never ask for payment details.

A community volunteer explaining a payment schedule printout to an older man at a community centre
Sit down with a volunteer

Bring your payment schedule and we will walk through it together, free of charge.

Reminder: we never ask for payment details, card numbers, bank logins, or myGov passwords. Only pay through official government or bank channels.